FAQ

1. How long does shipping take?
Orders are delivered within 5–10 business days after dispatch.

2. Do you ship internationally?
No, we currently ship only within the United States.

3. How much is shipping?
Shipping is free on all orders with no minimum purchase required.

4. Which carrier do you use?
All orders are shipped via USPS.

5. Can I return a used product?
No, products must be unused and in original packaging to be eligible for return.

6. How do I start a return?
Contact us at info@Annabelss.shop or call +1 (727) 360-1534 within 30 days of receiving your order.

7. How long does it take to get a refund?
Refunds are issued within 5–7 business days after we receive and inspect your return.

8. Can I exchange my order?
Yes, we offer exchanges for the same product or another item of equal value.

9. Can I cancel my order after purchase?
Yes, if it has not shipped yet. See our Cancellation Policy for details.

10. What happens if my package is lost or damaged?
Contact us immediately; we will coordinate with USPS to resolve the issue.

11. Are your gaming peripherals compatible with both PC and console?
Many of our products are cross-platform compatible. Please check each product description for detailed compatibility information before purchasing.

12. Do your keyboards and mice come with a manufacturer’s warranty?
Yes, most products include a manufacturer’s warranty. The warranty period and coverage vary by brand; details can be found on the product page or in the included documentation.