Contact Us

Contact Us (联系我们) 页面模板

Have a Question? We’re Here to Help (But Efficiently!)

At

ALDI USA

, we keep our prices low by cutting out unnecessary overhead—like massive call centers. However, we are fully committed to supporting our customers. Our dedicated team is available to assist you with order inquiries, product details, or shipping updates.


📧 Email Support (Recommended)

For the fastest resolution, please drop us an email. This allows us to track your issue and get back to you with all the necessary information.

  • Customer Support: [support@yourstore.com]

  • Response Time: We typically respond within 12-24 hours (Monday - Friday).

⏱️ Service Hours (CET - Central European Time)

To serve you better, our team operates on Central European Time to align with our logistics hubs:

  • Monday to Friday: 09:00 – 18:00

  • Saturday: 10:00 – 14:00

  • Sunday: Closed (Our team is recharging to bring you more deals!)

📍 Regional Logistics Hub (Authorized Returns)

Please note: This address is for logistics coordination only. For returns, please contact our support team first to receive an RMA (Return Merchandise Authorization) label.

💬 Frequently Asked Questions (FAQ)

Save time! 80% of our customers find their answers instantly in our [FAQ Section Link]. From tracking your "Special Buy" order to warranty details, it’s all there.